Clients & Projects

Verlagsgruppe Handelsblatt GmbH

  • Restructuring of the business unit “distribution” (organizational structure, technology and the workflow management in the areas of inbound, outbound, CRM, logistics/delivery, shop management) (2005–2006)
  • Outsourcing 1st level customer care and shop management (2005–2006)
  • Interim Management: Head of distribution services (2005–2006)

Related Projects

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