Reorganization of customer communication and service on the readers and advertising market (2009)
Reorganisation of the ad planning department (departmental, functional and operational
structure including workflows and processes, optimizing the collaboration with external service providers (2009)
Project insourcing and centralization advertising marketing / Establishing the business unit “direct sales” and C-Customer’s service (existing customers und classified advertising clients) (2009)
Interim Management: Head of direct sales management (2009)
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