Verlagsgruppe Handelsblatt GmbH
- Restructuring of the business unit “distribution” (organizational structure, technology and the workflow management in the areas of inbound, outbound, CRM, logistics/delivery, shop management) (2005–2006)
- Outsourcing 1st level customer care and shop management (2005–2006)
- Interim Management: Head of distribution services (2005–2006)